SASSA Status Check Appeal for SRD R370 Grant

Facing a declined or failed SASSA status? No tension at all! You only need to follow my tested and working guide to lodge an appeal for the SRD R370 grant reconsideration. If your SASSA status check result is disappointing, then you only need to follow my steps.

How to Appeal for SASSA SRD Grant Disapproval?

If your SASSA SRD R370 grant application is declined, you can appeal the decision. Many people are rejected due to income checks, incorrect data, or system errors. SASSA allows monthly appeals for each declined application. Follow this full guide to appeal the right way.

Step 1: Understand the Reason for Rejection

  1. Log in to the official SRD website: https://srd.sassa.gov.za
  2. Scroll down to the “Application Status” section.
  3. Click on “Click here to check online”.
  4. Enter your ID number and the phone number you used to apply.
  5. You will see the status for each month. If rejected, the reason will be shown, like:
  • Alternative income source identified
  • UIF registered
  • NSFAS registered
  • Identity verification failed
  • Existing SASSA grant
  • Debtor

Step 2: Visit the Appeals Website

Go to the SASSA Appeals Website:
👉 https://srd.dsd.gov.za/appeals

This site is managed by the Department of Social Development (DSD), not SASSA.

Step 3: Log In to Submit an Appeal

  1. Enter your ID number and the mobile number you used to apply.
  2. You will receive an OTP (One-Time PIN) via SMS. Enter it to log in.

Step 4: Choose the Month to Appeal

  1. You must submit a separate appeal for each month that was declined.
  2. Select the month you want to appeal.
  3. Then, confirm the reason why you believe the decision was wrong.
  4. You can select from available options or add a short explanation.

Step 5: Submit the Appeal

  • After selecting the reason, click “Submit Appeal”.
  • You will get a confirmation message.

👉 Important: You must submit the appeal within 90 days of the rejection date.

Step 6: Wait for Appeal Outcome

DSD reviews your appeal using other databases like:

  • Home Affairs
  • SARS
  • UIF
  • NSFAS
  • Bank data

You will get a result via SMS, or you can check online.

Tips for a Successful Appeal

  • Use the same phone number and ID as your original application.
  • Make sure your banking details are correct.
  • If you started earning money recently, wait and reapply next month.
  • If your details change, update them at srd.sassa.gov.za

SASSA Status Check Appeal Date

If you submitted an appeal for your declined SRD R370 grant, you can check the status online anytime. The appeal process is handled by the Department of Social Development (DSD), not SASSA directly.

Follow these steps:

  1. Go to the official appeals website:
    👉 https://srd.dsd.gov.za/appeals
  2. Enter your ID number and your cell phone number you used for your SRD application.
  3. Click “Send Pin” to receive a One-Time PIN (OTP) via SMS.
  4. Enter the OTP to log in.
  5. Once logged in, you’ll see the status of your appeal for each month you appealed.

The status will show one of the following:

  • Pending – Your appeal is still under review.
  • Approved – Your appeal was successful.
  • Declined – Your appeal was not successful.

What to Do When an Appeal is Also Declined?

If your SASSA SRD R370 appeal is declined, it means the Department of Social Development (DSD) found that you still don’t meet the qualifying criteria. This can happen if you have:

  • An income of more than R624 in the month
  • Active UIF or NSFAS benefits
  • An identity mismatch
  • An existing SASSA grant

Here’s what you can do next:

  1. Review the reason for decline carefully. You will see this on the appeal website: https://srd.dsd.gov.za/appeals.
  2. Correct any mistakes. If your banking info, phone number, or identity details were wrong, fix them at https://srd.sassa.gov.za.
  3. Reapply for the next month. Each month is a new application cycle. You can still qualify in the future if your financial situation changes.
  4. Contact SASSA for help at 0800 60 10 11 if you believe the decision is unfair or based on outdated data.

There is no second appeal after the first one is declined. So, it’s important to keep your personal and financial details correct for future applications.

F.A.Q

Can I appeal more than once for the same month?

No, you can only appeal once per month. If declined again, you must wait and apply for the next month.

How long does it take for an appeal to be processed?

It usually takes between 30 to 90 days. You will get an SMS once your appeal is reviewed.

What if I lose access to my registered phone number?

You must update your contact details at https://srd.sassa.gov.za as soon as possible.

Can I change my bank account after submitting an appeal?

Yes, you can update your banking details on the SASSA SRD website even after appealing.

Is there a deadline to submit an appeal?

Yes, you must submit your appeal within 90 days of the rejection date.

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