How Do I Change My Banking Details for SRD R370 Payment?

Changing your banking details for the SASSA SRD R370 grant is an important task. If your payment details are incorrect, your grant may be delayed or rejected. SASSA has made it easier for beneficiaries to update their banking information. However, many people still struggle with the process.

In this article, we will walk you through every step to change your banking details for the SRD R370 payment. We will also answer key questions and share tips to avoid common mistakes.

Why Should You Update Your Banking Details?

There are many reasons you may need to change your banking details. Some of the most common reasons include:

• Your old bank account is closed
• You switched to a new bank
• You prefer to use a different account for receiving grants
• Your current account has issues or fraud alerts
• You want to switch from a cash-send method to a personal bank account

Using accurate and up-to-date banking details helps you receive your SRD R370 grant faster and more safely.

When Can You Change Your Banking Details?

You can update your banking details at any time, but SASSA allows changes only during specific windows linked to your application period or payment cycle. If you try to change your banking details just before payment processing begins, the change may not apply until the next month.

Who Can Change Their Banking Details?

Only approved applicants of the SRD R370 grant can change their banking details. If your application is still pending or declined, you will not be able to change your payment method. Also, the new banking account must be in your own name. SASSA does not allow payments into someone else’s account for security reasons.

Step-by-Step Guide: How to Change Your Banking Details

Step 1: Visit the SRD Website

Go to the official SRD SASSA website: https://srd.sassa.gov.za

Step 2: Scroll to “How do I change my banking details?”

You will find this option under the section titled “Request Names Update or Change Banking Details.” Click the link or scroll to your ID number input section.

Step 3: Enter Your South African ID Number

Type your 13-digit South African ID number into the box provided. Make sure you enter it correctly. Then press the “Submit” or “Send” button.

Step 4: Receive a Secure SMS Link

If your number is correct and linked to your application, SASSA will send you an SMS with a secure link. This link is unique to you. It only works for your ID and phone number.

Step 5: Click the SMS Link and Choose Payment Option

Once you get the SMS, click the link. It will open a secure page. On this page, you can select your preferred payment method.

• Bank Account: Enter your bank name, account number, and account type (cheque or savings).
• Cash Send: Choose your preferred partner (e.g., Shoprite, Boxer, Pick n Pay, etc.). Enter your phone number, which will be used to send the cash voucher.

Step 6: Submit Your New Banking Details

After filling in all required fields, click the “Submit” button. Wait for confirmation that your details were successfully updated.

Step 7: Wait for Verification

SASSA will now verify your new bank details with your bank. This may take a few days. If everything is correct, your future payments will go into the new bank account.

How Long Does It Take for New Banking Details to Reflect?

Usually, it takes 5 to 7 working days for new bank details to be verified and updated. If you made changes close to the payment processing period, your new details may only apply from the next payment cycle.

Can I Switch from Cash Send to Bank Account?

Yes, you can. Follow the same steps and choose “Bank Account” instead of cash send. Enter your correct bank details. The account must be under your name.

Common Mistakes to Avoid

• Wrong ID number
• Incorrect account type (savings or cheque)
• Using a bank account not in your name
• Closed or inactive bank accounts
• Updating too late in the month

How to Check If Your Banking Details Are Updated?

Visit https://srd.sassa.gov.za/sc19/status. Enter your ID and cellphone number. If it says “Bank Details Pending,” your update may not be complete.

What If You Don’t Have a Bank Account?

You can use cash-send options. But your cellphone number must be registered in your name to receive the OTP. If you want to open a bank account, consider:

• Use only the official SRD SASSA website
• Do not share your SMS link
• Always double-check your ID and bank details
• Update your info early in the month

F.A.Q

Can I change my banking details more than once?

Yes, you can change your details again if needed. However, frequent changes may delay your payments. Use caution and update only when necessary.

What happens if I enter the wrong bank account number?

SASSA will try to verify your account. If it fails, your payment will be delayed, and you’ll need to update it again with the correct info.

Can I use someone else’s bank account?

No. The account must be in your name. SASSA checks if your ID and bank account match before approving payments.

• Capitec Global One Account
• FNB Easy Zero
• Absa Transact
• Nedbank MobiMoney

Can You Change Banking Details at a SASSA Office?

No. SRD banking details must be changed online through the SRD website. Local SASSA offices do not handle SRD R370 grant updates.

What If You Lose Your Phone?

You must update your registered phone number first. Call SASSA at 0800 60 10 11 or email [email protected]. Once your number is updated, you can change your banking details.

How will I know when the change is successful?

SASSA does not send a confirmation. You can check your status online to see if your new bank details are listed.

Is there a deadline for updating my bank details?

No fixed deadline, but updates made near the end of the month may only apply to the next payment. Always update early.